Wanless aims to achieve a reliable service. So that our customers can rely on a regular service, with regularly servicing of all our trucks, spare trucks for when repairs are being made and competent spare drivers in case of driver illness or absence.

However, unforeseen issues can mean that a bin is not serviced as expected. Such reasons include cars being parked in front of the bin, blocking access; bins not being ‘put out’ for collection; bins being too dangerous to service; or simply a build up of traffic. If a driver does not arrive at the agreed time, please contact your Wanless representative ASAP.