{"id":11224,"date":"2019-02-13T15:17:26","date_gmt":"2019-02-13T05:17:26","guid":{"rendered":"http:\/\/wanless.com.au\/?page_id=11224"},"modified":"2019-06-06T12:25:35","modified_gmt":"2019-06-06T02:25:35","slug":"wanless-customer-service","status":"publish","type":"page","link":"https:\/\/wanlesswm.com\/wanless-customer-service\/","title":{"rendered":"Wanless Customer Service"},"content":{"rendered":"<p>For our Wanless customers we operate a national customer service centre, a centralised point of contact for all enquiries that\u2019s simple and convenient to use. We ensure wait times are low, with calls being answered quickly where staff are specifically trained in understanding the needs of our larger customers making it a positive experience. Our staff undertake daily requests, enquiries, emergency response calls, escalations and complaints to ensure your enquiry is handled professionally and efficiently and if we cant resolve it on the spot ensures your responded to within 4 hours.<\/p>\n<p>The national customer service centre covers a wide variety of activities including:<\/p>\n<ul class=\"yes-list\">\n<li>Centralised contact point for all new &amp; existing bookings<\/li>\n<li>Updated service times &amp; ETA\u2019s<\/li>\n<li>General account queries<\/li>\n<li>Centralised inbox for Work order\u2019s<\/li>\n<li>Account Management queries<\/li>\n<li>Equipment requests including change over of bins and any maintenance<\/li>\n<li>Emergency services<\/li>\n<li>Centralised invoicing &amp; reporting functions<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>For our Wanless customers we operate a national customer service centre, a centralised point of contact for all enquiries that\u2019s simple and convenient to use. We ensure wait times are low, with calls being answered quickly where staff are specifically trained in understanding the needs of our larger customers making it a positive experience. Our<a class=\"excerpt-read-more\" href=\"https:\/\/wanlesswm.com\/wanless-customer-service\/\" title=\"ReadWanless Customer Service\">&#8230; Read more &raquo;<\/a><\/p>\n","protected":false},"author":24,"featured_media":0,"parent":0,"menu_order":41,"comment_status":"closed","ping_status":"closed","template":"template-page-builderv2.php","meta":[],"_links":{"self":[{"href":"https:\/\/wanlesswm.com\/wp-json\/wp\/v2\/pages\/11224"}],"collection":[{"href":"https:\/\/wanlesswm.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wanlesswm.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wanlesswm.com\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/wanlesswm.com\/wp-json\/wp\/v2\/comments?post=11224"}],"version-history":[{"count":21,"href":"https:\/\/wanlesswm.com\/wp-json\/wp\/v2\/pages\/11224\/revisions"}],"predecessor-version":[{"id":12610,"href":"https:\/\/wanlesswm.com\/wp-json\/wp\/v2\/pages\/11224\/revisions\/12610"}],"wp:attachment":[{"href":"https:\/\/wanlesswm.com\/wp-json\/wp\/v2\/media?parent=11224"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}